T.O.D.
The Future of Support

T.O.D. Your Technician on Demand.
Offering Real-time Video Assistance.

SIMPLE, AND EASY.

Features

Discover the Power of T.O.D.  Technician On Demand

Experience the Future of Technical Support with Real-Time Video Assistance.

Remote Diagnostics

Experience the convenience of remote diagnostics, where our technician is virtually standing next to you, using their extensive knowledge to find the issue.

Visual Troubleshooting

Utilize your device’s camera to provide our technicians with a live view of your equipment, enabling them to work with you to visually diagnose problems more accurately.

Cost and Time Savings

Often you can save costs and downtime with T.O.D.  Many issues that would have required shipping and factory evaluation can be resolved on site.

Guided Support

Our technicians will guide you through the troubleshooting process step-by-step, providing clear instructions and real-time feedback to solve issues efficiently.

Discover the Power of T.O.D. – Technician On-Demand

 When it comes to technical support for your wastewater sampler pumps, imagine a solution that brings expertise right to your fingertips, without the hassle of waiting for shipping to and from your site. Introducing T.O.D. (Technician On Demand), our groundbreaking video support service is designed to revolutionize the way you troubleshoot and resolve equipment issues. With T.O.D., you unlock the power of real-time video assistance, putting you in direct contact with our team of experienced technicians. Say goodbye to long phone calls and endless back-and-forth emails where words are just not enough. With T.O.D., we’re by your side, visually diagnosing and resolving problems faster than ever before.

Ready to use T.O.D.?

.Are you ready to experience the game-changing benefits of T.O.D. (Technical On-Demand) for your wastewater sampler? Say goodbye to traditional, time-consuming support methods and embrace a new era of efficiency and convenience. Scheduling your first T.O.D. call is quick and easy. Our team of expert technicians is standing by, ready to provide you with real-time video assistance to troubleshoot and resolve any sampler related issues you may encounter. 
To get started with T.O.D., simply click the “Schedule a Call” button below or contact our dedicated support team. Choose a date and time that suits you best, and our technician will be ready to connect with you through a video call.
Together we’ll dive into the heart of the issue, guiding you through the steps to resolve it efficiently. With T.O.D., you can expect prompt and accurate support that will minimize downtime, save you valuable resources, and get your wastewater sampler pumps back up and running smoothly.

1) In the email you receive for scheduling there will be a link to use for the meeting.
2) Use your phones browser and the link will take you to the meeting where you can join or install the Video feed App (Option 2).  We use this for cross platform compatibility.  It can be removed after the call.